Frequently Asked Questions

What exactly does this system do for trade businesses?

Our system is an all-in-one Marketing & CRM and automation platform designed specifically for trade and service businesses. It helps you capture leads instantly, respond 24/7, follow up automatically, collect more reviews, send bulk marketing campaigns, and reduce admin work - all in one place. Plumbers, electricians, builders, handymen, and other trades use it to grow faster without hiring more staff.

How quickly will I start seeing results?

Results vary for every trade business because they depend on how established your business is and how actively you use the system. Businesses with a larger existing customer base, more saved contacts, or a steady flow of enquiries typically see results faster. Uploading past clients, sending bulk reactivation campaigns, collecting more reviews, and using the system consistently all speed up outcomes. Running special offers or paid ads can also accelerate new enquiries.

Most clients begin noticing improvements such as more responses, more reviews, or more booked jobs ranging from a few weeks to a few months but the exact timeline depends on how much you put into the system and how quickly you adopt it.

Will people be able to find my website on Google?

Yes. Your website is fully SEO-optimised for local searches. Combined with our review funnel and Google Business Profile optimisation, you’ll rank higher on Google Maps, appear more often for “near me” searches, and attract more local customers.

Why invest in a website if word of mouth is already working?

Word of mouth is great - but it doesn’t scale on its own. A high-converting website lets you:

- Look more professional and trustworthy

- Capture leads 24/7 (even when you're busy)

- Rank on Google and attract new customers

- Automate follow-ups and bookings

- Stand out from competitors who rely solely on referrals
- A website amplifies your reputation instead of replacing it.

Will this help me get more enquiries and booked jobs?

Definitely. Instant lead response, review generation, missed-call text-back, and automatic follow-ups dramatically increase booking rates. Most trade businesses see a clear improvement in the number of jobs they win.

Can I send bulk SMS and emails to past customers?

Yes. You can send bulk SMS, email blasts, seasonal offers, reminders, and reactivation campaigns - all automated at scale.

What happens if I cancel my membership?

You will keep ownership of your domain, website content, and data. However, automations, inbox tools, review funnels, and other platform features will stop running. You’re free to export contacts or reconnect your domain anytime.

Do I need technical skills to use the system?

No. Everything is pre-built and designed for non-technical trade business owners. You’ll get onboarding, support, and step-by-step guidance, so you can focus on the work while the system handles the admin.

Can this replace my CRM, booking apps, and other tools?

Yes. Our system replaces multiple apps including Calendly, Mailchimp, HubSpot, CallTracking, and review tools, saving you time and reducing costs.

Is this suitable for small or one-man trade businesses?

Absolutely. In fact, our system is designed specifically for solo trades and small businesses that want to scale without adding extra staff. With limited time and resources, it’s hard to reply to every enquiry, chase reviews, or follow up with past customers. And that’s exactly where our automations do the heavy lifting.

Is it safe and secure to store customer details in the system?

Yes. We follow strict data security and encryption standards. Your data and your customers’ information are protected at all times.

Do you offer onboarding and support?

Absolutely. We provide personal onboarding, setup assistance, chat/email support, and ongoing system improvements. You’re never left on your own.

How do I pay for the subscription?

We securely process all payments through Stripe, one of the most trusted payment providers in the world. You can pay with any major debit or credit card, and your billing renews automatically each month for uninterrupted access to the system.

Is my payment information safe?

Yes. All transactions are handled directly through Stripe using industry-leading encryption and security standards. We never store or have access to your card details, keeping your information fully protected.

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